What To Expect
"The Mark Daniels Experience"
When you hire Mark Daniels for your home's air conditioning and heating needs, you should expect to be treated like family. From beginning to end our team prides itself on 100% customer satisfaction and service that goes above and beyond.
Our office staff is waiting for your call and will listen to your needs and respond accordingly. If you need an appointment, you will be scheduled as soon as your schedule allows it.
All of your information and call notes from our office staff will be fully dispatched to a highly trained and professional expert technician. Mark Daniels highly trained technicians will always call 1/2 hour before getting to your home, so you know exactly when they will be arriving. Every one of our technicians are background checked, drug tested before being hired & EPA certified so you can rest assured that you will be getting the best of the best for your appointment.
You will be asked to describe the problems you are having by your technician once he arrives. Your expert technician will then get to work to diagnose the problem by assessing your system. Before making any repairs, you will be informed of the diagnosis and shown all of your price options. If you approve the proposed repairs, the technician will move forward with either making the repair or ordering your new system if need be.
If the problem is a repair, the technician will work hard to get the repairs made that day. If you are ordering a new system, you can expect the best install crew to be at your home based on when you schedule the installation.
After the repair is made or the system is installed, your technician will leave you with a full explanation of how your repairs were made & how your new system works. You will also receive an invoice with descriptions of everything done that day, If an installation is made Mark Daniels will register your Rheem unit for its 10 year warranty for you!
Finally, our tech will provide you with a review card, asking for your feedback on how we did so we can make sure you were 100% satisfied. If you were not, please let us know and give us a chance to change your mind. Mark Daniels customers are our number 1 priority and we want to make sure you are a happy Mark Daniels Air Conditioning & Heating customer.
Give us a call today to get started! (480) 464-0068
Full-Service Heating & Air Conditioning Services
We are highly experienced home AC and heating contractors that offer individuals and families in Metro Phoenix professional HVAC solutions such as:
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4735 E Virginia Suite #102 Mesa, AZ 85215