5 Questions to Ask an HVAC Technician Before Hiring Them

Arizona is one of the hottest states in the country during summer, with temperatures hovering around the 80s and 90s almost year round. The hottest temperature ever recorded here peaked at a whopping 122 degrees Fahrenheit.

Phoenix and the surrounding areas are also in a zone that’s considered an Urban Heat Island. Large buildings, bustling population, and transportation cause temperatures to increase.

On a hot summer day, those extra degrees can feel like a whole lot more.

It may only be the beginning of the year, but now it’s the time to choose an air conditioning company Don’t wait until the dead heat of summer to think about servicing your unit.

Beware that not all HVAC companies are created equal. Before choosing one, here are five questions to ask an HVAC technician to make sure they are honest and trustworthy. 

1. How Much Does It Cost?

Despite what most advertisements claim, quotes are not always free.

Before an HVAC company comes to your home, be sure to ask for a quote. This way, you won’t end up with an astronomical bill.

2. Are You Licensed, Certified, and Insured?

The next questions to ask an HVAC technician before hiring them for the job pertains to their credentials in Arizona. Professional HVAC companies are required to have specific licenses, certifications, and insurance. Many companies often operate outside of the law without these certifications.

If there’s an issue in service, you don’t want to find out your company wasn’t certified in the first place. Ask now and avoid potential issues in the future.

3. How Long Have You Been in Business?

A just and fair question to ask an AC company! As temperatures rise, the HVAC industry continues to boom. An air conditioning service that’s stood the test of time, however, is more likely to stay.

Mark Daniels has been serving the Mesa, Arizona and the surrounding locations for more than 25 years. We are proud to be family-owned and operated.

4. Do You Offer Warranties?

Warranties are a must for any large investment like an HVAC. Ask your potential company what warranties they offer and for what brands.

Mark Daniels carries the best HVAC brands in the industry, many of which come with sought-after warranties. Mark Daniels is a proud Rheem dealer but also offers all other top brands as well!

5. What Is Your Policy for Refunds and Guarantees?

The final question to ask an HVAC technician is what is your policy for refunds and guarantees? Every company has a policy for refunds, and they should offer their own guarantee for satisfaction.

If you ask what their policies are and their response is vague, move on. In case something goes wrong in the future, they might not address your inquiry.

Reputable Air Conditioning Service in Mesa, Arizona

Air conditioning is not an indulgence in Arizona, but a necessity. Mark Daniels is proud to serve local homes and businesses.

When your HVAC is on the fritz and you don’t know who to turn to, give us a call for speedy service!